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      Foxit

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      Customer Support Rep, L1 NA Interview

      Feb 23, 2026
      Anonymous Interview Candidate
      Fremont, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Foxit (Fremont, CA) in Feb 2026

      Interview

      NO SHOW and they completely wasted my time and energy. Their recruiter called me and only asked for my availability for an interview. This was unusual because recruiters usually ask at least some basic questions about candidates. Instead, he just wanted to know if I was available for the next round of interview with a hiring manager right away. The interview invite was also sent to my email the following day after the call, which was both strange and slow. Regardless, I responded to the email confirming my attendance. The following week, on the day of the interview, I waited 16 minutes alone in the meeting link before following up politely and professionally with the recruiter via email. I didn’t get a single reply. No explanation, no accountability, nothing. Even after days passed, it was literal ghosting. I had been working night shifts the day before, the day of, and the day after the scheduled interview. I signed out early from work to prepare and got almost no sleep, and this is how they treated me. VERY UNPROFESSIONAL.

      Interview questions [1]

      Question 1

      Are you available for an interview on this date?
      Answer question


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      Foxit interviews FAQs

      • Common stages of the interview process at Foxit as a Customer Support Rep, L1 NA according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Development Representative (SDR)(7) ;
        2. Sales(4) ;
        3. Product Manager(3) ;
        4. Senior Software Engineer(3) ;
        5. Account Executive(2) ;
        6. Account Manager(2) ;
        7. Marketing(2) ;
        8. SDR(2) ;
        9. Sales Development Representative(2) ;
        10. Sales Representative(2) ;
        11. Software Engineer(2) .

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