2 phone screening interviews and a face-to-face interview. However a real disconnect between what was written in the job ad, and the information given in the interviews and phone screening. They advertised for a role that includes a strategic mandate, but in the end, the role is operational. They were clear in the phone screening and again in the interview, that they do not use agencies. The role has been vacant for over a year. A lot of people have left the business. Strategy is done offshore in India and HK, but the JD talks about formulating strategy.... There is a clear disconnect between what they advertised for in the Head of Marketing role, and then interviewing for a role that is heavily operational, fixing issues. This role has been online for quite some time - and they have now readvertised.