I applied online. The process took 3 weeks. I interviewed at Frito-Lay (Knoxville, TN) in Apr 2019
Interview
It was short and to the point the whole process took about 15 minutes. The interviewer was very friendly and explained the position in great detail. There were 5 behavioral questions, but the rest of the time was just talking about the job, past experience, etc.
Interview questions [2]
Question 1
What is a way you could measure your customer service skills?
I applied online. The process took 2 days. I interviewed at Frito-Lay (Phoenix, AZ) in May 2025
Interview
Very easy interview. Easy questions that required little thought. The hiring manager did not seem interested in me at all. I got the feeling they just wanted to get through the interview and move on to the next.
Interview questions [1]
Question 1
In my last job what was one thing I experienced that involved worker safety and what did I do about it.
I interviewed at Frito-Lay (Arlington Heights, Cook, IL)
Interview
A zoom interview that lasted about 30 to 40 minutes, going through the role expectations and compensation. They try to make it clear what the role is and what it isn't it I spend a lot of time going through that
Interview questions [1]
Question 1
Explain a time where you went above and beyond for a customer
I interviewed at Frito-Lay (Jacksonville Beach, FL)
Interview
Interview was standard tell me about a time questions. They are looking for a warm body so will hire just about anyone who can have a basic conversation. Answer in star format and you'll be fine.
Interview questions [1]
Question 1
Tell me about a time when you provided excellent customer service.