I applied online. The process took 3 days. I interviewed at Frontier Airlines (Chicago, IL) in Jan 2011
Interview
First, I had a phone interview. A few days later, I was called for an in person interview. It was a group interview. We took turns reading aloud boarding announcements. Then we had to take a test and if you passed the test, you moved on to the one on one interview. I thought the interview process was really in depth.
Interview questions [1]
Question 1
They asked questions pertaining to our knowledge of military time.
I applied online. The process took 1 week. I interviewed at Frontier Airlines (Orlando, FL) in Aug 2023
Interview
It was really straightforward and easy. It was a group interview but it was mainly just the manager talking to us about the opportunity and we didn’t really speak so I wouldn’t say it was an “interview”.
Interview questions [1]
Question 1
Why work for frontier? Do you have a driver’s license?
I applied online. I interviewed at Frontier Airlines
Interview
I apply in Dec. 2015, they contacted me about 2 weeks later for really brief phone questions. 2 days later they wanted to schedule an in person interview. I was asked to take a assessment with basic math, & communication question. My interview went great. I had the interview on a Friday and am now waiting to hear back from them
Customer Service Agent applicants have rated the interview process at Frontier Airlines with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 3 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Frontier Airlines overall takes an average of 28 days.
Common stages of the interview process at Frontier Airlines as a Customer Service Agent according to 6 Glassdoor interviews include:
Background check: 24%
Drug test: 14%
Group panel interview: 14%
One on one interview: 14%
Skills test: 10%
Phone interview: 10%
Presentation: 10%
Personality test: 5%
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