Sales & Service Specialist applicants have rated the interview process at Frontier with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 53.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales & Service Specialist roles take an average of 8 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Frontier overall takes an average of 23 days.
Common stages of the interview process at Frontier as a Sales & Service Specialist according to 7 Glassdoor interviews include:
Drug test: 19%
Background check: 16%
Group panel interview: 14%
Skills test: 14%
Phone interview: 11%
Presentation: 11%
Personality test: 8%
One on one interview: 5%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Frontier (Allen, TX) in May 2016
Interview
Phone screen, group interview, 1-on-1 with management. The process took about a week. The staff was friendly. The location was easy to get to. I enjoyed the group interview process.
I applied online. The process took 2 days. I interviewed at Frontier (Dallas, PA) in Nov 2015
Interview
the interview process starts by sending your resume. After a few days/weeks you will receive a call for a group interview. The group interview is just a couple of common interview questions, math questions, etc. They will time your ability to solve a puzzle while answering the questions to get a grip on how well you multitask.
I applied online. The process took 3 days. I interviewed at Frontier (New Haven, CT) in Feb 2015
Interview
Group interviews, very competitive bring your A game with you. They do a thourgh background check, must have graduated high school and have proof of graduation. A lot of policy's to review. They are growing at a fast pace and are still looking for help.
Interview questions [1]
Question 1
Best and worst customer experience profile. Speak about how you provided great service to a customer and how or what did you do to provide this great service. Be specific about a time and a place that you provided this service.