I applied online. The process took 4 days. I interviewed at Frost Bank (Houston, TX) in Jan 2015
Interview
Very smooth, after you have a phone interview they ask that you come in for an interview with HR, if you do well they set up an interview with the manager and supervisor of the branch. After the interview it takes a day or two to get a response on whether you were hired or not.
Interview questions [1]
Question 1
Tell me of a time when you disagreed with your team even though you knew you were right?
How would you handle an upset customer?
How much experience do you have in customer service?
Pretty simple process and straight forward questions. Recruiter reached out for a phone screen and later 1 more interview. The application process was simple and recruiter was very friendly and patient.
Interview questions [1]
Question 1
Have you worked in a bank before and how was your customer service experience?
I applied online. The process took 2 weeks. I interviewed at Frost Bank (San Antonio, TX) in Apr 2023
Interview
It was fast efficient and relaxed. The interview was online then in person. Even the recruiter was very communicative in the entire process. I was very impressed. Manager was friendly and straightforward about job expectations.
I applied online. The process took 2 days. I interviewed at Frost Bank (Garland, TX) in Apr 2023
Interview
Once you don’t get pass the interview you get rejected for every other position which isn’t fair at all no room for opportunities. I initially had a phone call to set up an interview but I was wanting to re schedule and never heard back from the recruiter and declined my application