The interview process was smooth and well-organized, with clear communication, professional conduct, and engaging questions. Overall, it was a positive experience from start to finish.
The interviewers were friendly and made the process comfortable, leaving a strong impression of the company's culture.
I can recommend.
I applied online. The process took 2 weeks. I interviewed at Fujitsu (Lisbon, Lisbon District) in Mar 2014
Interview
Questions asked about what I would do in some real work situations
The interview was more about me than an actual interview, where I had expected to know more about the company
There was 1 person from HR and 1 person from the service desk (manager)
The person from HR was talking mostly about the salary details and making sure I understood all the differents points on this matter, whereas the manager was more focused on understanding what I would do in real life situations
Interview questions [1]
Question 1
You are alone and your shift ends at 00.00
You realize you have no time to do something a customer asked you to, and you promised to do it until 12.00. You don't know how to do it and you are alone in this shift. What do you do?
Can you tell us more about yourself?
Where do you see yourself in 5 years?
Why Fujitsu?
I applied through a recruiter. The process took 2 days. I interviewed at Fujitsu (Braga) in May 2022
Interview
General interview was easy going and relaxed.
Has a language test for both English and French, as well as some behaviour questions towards colleagues, management and stress.
Technical stuff was barely touched upon.
Interview questions [1]
Question 1
What would you do if a colleague was failing to perform his/her tasks?
I applied through a recruiter. The process took 2 weeks. I interviewed at Fujitsu (Braga) in Dec 2021
Interview
I got 2 interviews, one about me, my skills and education. And one more company oriented and to check the languages I know. Everything went well and easy going. I got an answer in less than 15 days
Service Desk Agent applicants have rated the interview process at Fujitsu with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Agent roles take an average of 26 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Fujitsu overall takes an average of 22 days.
Common stages of the interview process at Fujitsu as a Service Desk Agent according to 11 Glassdoor interviews include:
Presentation: 19%
Phone interview: 19%
Skills test: 15%
One on one interview: 12%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 8%
Other: 4%
Personality test: 4%
Drug test: 4%
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