I applied online. The process took 5 months. I interviewed at Fujitsu in Feb 2019
Interview
I was called on my phone, were explained what my position would be like, tested on my basic knowledge of english and then had to answer few basic questions. I was a bit chaleging since phone interviews are not as personal as I believe interviews should be.
Interview questions [1]
Question 1
How you would react if in disagreement with coworkers, working under pressure, how to solve problems, when you are working alone and don't have requiered knowledge to help customers...
The interview process was smooth and well-organized, with clear communication, professional conduct, and engaging questions. Overall, it was a positive experience from start to finish.
The interviewers were friendly and made the process comfortable, leaving a strong impression of the company's culture.
I can recommend.
I applied through a recruiter. The process took 2 days. I interviewed at Fujitsu (Braga) in May 2022
Interview
General interview was easy going and relaxed.
Has a language test for both English and French, as well as some behaviour questions towards colleagues, management and stress.
Technical stuff was barely touched upon.
Interview questions [1]
Question 1
What would you do if a colleague was failing to perform his/her tasks?
I applied through a recruiter. The process took 2 weeks. I interviewed at Fujitsu (Braga) in Dec 2021
Interview
I got 2 interviews, one about me, my skills and education. And one more company oriented and to check the languages I know. Everything went well and easy going. I got an answer in less than 15 days
Service Desk Agent applicants have rated the interview process at Fujitsu with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Agent roles take an average of 26 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Fujitsu overall takes an average of 22 days.
Common stages of the interview process at Fujitsu as a Service Desk Agent according to 11 Glassdoor interviews include:
Presentation: 19%
Phone interview: 19%
Skills test: 15%
One on one interview: 12%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 8%
Personality test: 4%
Other: 4%
Drug test: 4%
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