Customer Service Representative applicants have rated the interview process at GE with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 24 user submitted interviews for this role. To compare, the hiring process at GE overall takes an average of 25 days.
Common stages of the interview process at GE as a Customer Service Representative according to 24 Glassdoor interviews include:
Phone interview: 26%
Background check: 15%
Skills test: 12%
Drug test: 11%
One on one interview: 11%
Group panel interview: 9%
Personality test: 8%
Presentation: 5%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at GE (Memphis, TN) in Jan 2021
Interview
The interview went well there were a lot of behavioral scenarios asked it was one hour long the questions were very easy to respond to everything went well hope to hear back really soon on if I got the job
The process took 1 day. I interviewed at GE in Mar 2025
Interview
It was very easy and detailed. They laid out the entire process and job description. No confusion on their end. They email you with the details as well. One of the better experiences I've had.
The interview process at GE was very short. They did not conduct multiple interviews. They did not ask a lot of questions.They were straight to the point. Hiring process was smooth as well.
I applied online. The process took 2 weeks. I interviewed at GE (Evendale, OH) in Sep 2023
Interview
Process had started with a phone interview with HR which was then followed by a panel interview of three senior level leadership employees asking three questions each. Questions were looking for answers using real life examples
Interview questions [1]
Question 1
describe a time you delivered bad news to a customer