I applied online. The process took 1 week. I interviewed at GEICO (Woodbury, NY) in Sep 2016
Interview
After passing the online tests, I did a quick 10 minute phone interview which then cleared me for an face to face interview. At this interview, besides the standard 1 on 1, is the often mentioned Roleplay segment. All in all, I was there for for around 4+ hours. I was then told I would be contacted the results. Two days later I was called to notify me that I had passed that segment also, and was scheduled another 1v1 interview, this time with the manager. This interview lasted around an hour, which they then said my results would be known in 1-2 days. Two days later, I was called to be notified that I unfortunately did not make the cut.
Interview questions [1]
Question 1
With the physical nature of this job and having to deal with customers face to face which is entirely different from dealing with them on the phone, why do you still want this job?
Interview was Virtual. The Usual STAR Questions. Interviews were back to back days, seemed they wanted to move quick in the hiring process. It felt like they wanted more customer centric answers
Zoom interview. 30 minutes and straightforward. Background info and a couple questions about past experiences and how they relate to the job. Also went over the job specifics and desired salary and commute time.
Interview questions [1]
Question 1
Describe a time you dealt with a difficult customer
I applied online. The process took 3 weeks. I interviewed at GEICO in May 2024
Interview
I applied online and received invite for screener call with a recruiter. Next step was an online interview with the manager. Then came a long, three week wait with no communication, updates, or even responses to any of my follow up emails to the recruiter. I received no information, feedback and didn't learn I wasn't selected until I logged into the Geico workday job site which then triggered a rejection email to be sent.
Interview questions [1]
Question 1
Many scenario type questions on how you would handle different situations. A customer is a no-show for your meeting, after waiting you leave to your next appointment as you have a full day. The customer calls an hour later asking you to return and saying that is the only day they can meet you. How do you handle the situation?
Auto Adjuster Trainee applicants have rated the interview process at GEICO with 3.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Auto Adjuster Trainee roles take an average of 14 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at GEICO overall takes an average of 17 days.
Common stages of the interview process at GEICO as a Auto Adjuster Trainee according to 10 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 17%
Skills test: 14%
Background check: 11%
Personality test: 11%
IQ intelligence test: 8%
Drug test: 8%
Presentation: 8%
Other: 3%
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