I applied online. The process took 6 days. I interviewed at GEICO (Indianapolis, IN) in May 2015
Interview
It was a multi-step process, but it did not take too long. First, I took a test at their location, then I interviewed with a recruiter who put notes in his system as he interviewed me, and lastly, I interviewed with a hiring manager. All together, it took less than a week.
Interview questions [2]
Question 1
basic questions, nothing abnormal. For example, tell me about a time when you had to make a tough decision.
The GEICO interview process typically includes an online application, a phone screen, one or more virtual or in-person interviews focusing on behavioral and situational questions, and a final assessment or background check before an offer.
very long wait time, easy entry exam, 2 interviewers asked a bunch of questions after passing but made no efforts to assist in completing tasks - as if I was interviewing myself. Very confusing, no direction.
Interview questions [1]
Question 1
They asked a series of questions on what to do in a particular call scenario
I applied online. The process took 3 weeks. I interviewed at GEICO (Richardson, TX) in Feb 2024
Interview
It was Very smooth, I applied, got an invitation to do the assessment, I got invited to a virtual interview and got hired on the spot. Loved how simple it was
Call Center Representative applicants have rated the interview process at GEICO with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 10 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at GEICO overall takes an average of 17 days.
Common stages of the interview process at GEICO as a Call Center Representative according to 12 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 15%
Skills test: 15%
Presentation: 12%
Background check: 12%
Personality test: 9%
Drug test: 6%
IQ intelligence test: 6%
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