I applied through college or university. The process took 2 weeks. I interviewed at GEICO (Woodbury, NY) in Jun 2014
Interview
The interview process was very thorough. There was a phone interview, an in person interview, a in person customer service role play skit, and an online customer service exam.
I applied online. The process took 2 weeks. I interviewed at GEICO (Tucson, AZ) in Oct 2019
Interview
1st interview was very casual. It did not last very long. Was just about my background and a little about my job history. I had not yet taken the caliper assessment and would recommend doing so before you interview. I did not place into a job at the location I was looking for, but placed into another that I had to decline due to distance.
Interview questions [1]
Question 1
Tell me about a time when you dealt with a difficult customer.
First, Phone interview with recruiter
Second, Caliper Assessment and personality test.
Third, In person interview
Last, Role play followed by
Offer. Interview process is nerve racking but they make you feel easy. Be prepared for he questions.
Very lengthy interview process. Redundant and unrealistic questions for recent grads. Be prepared to go on a moment's notice and then stand around waiting for hours; making what was described as a few hour interview into almost an entire work day.