There was an initial screening and one behavioral interview that lasted an hour. The process was pretty normal, and the turnaround was very quick. Knew weather or not I had the job within two weeks

I was mostly given situations and asked what I would do in those situations. The situations were mostly gauging on what I would do as a leader. Both interviews had such similar content.

Had first phone interview-- really nice but im nervous because I already work in a call center and I dk if I want to jump into another call center environment. its multiple phone interviews & multiple assessments before an offer is given