Claims Specialist applicants have rated the interview process at GEICO with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Specialist roles take an average of 8 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at GEICO overall takes an average of 17 days.
Common stages of the interview process at GEICO as a Claims Specialist according to 37 Glassdoor interviews include:
Phone interview: 21%
Background check: 18%
Skills test: 18%
One on one interview: 14%
Personality test: 10%
Drug test: 8%
Presentation: 7%
Group panel interview: 3%
Other: 1%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -
1 hr long phone interview first. Make sure you’re uninterrupted and prepare your responses. Do some research on the company and add to your interview where appropriate. Be concise and direct.
Interview questions [1]
Question 1
Mostly scenarios about the job and tested problem solving ability.
The interview process was positive. I was told about the job and pay range and I had the opportunity to ask the questions I had. I was asked to describe a time I had to show empathy to a customer and how to stay positive in the workplace when faced with difficult challenges.
Interview questions [1]
Question 1
When was a time you had to show empathy to a customer?
I applied in-person. I interviewed at GEICO (Lakeland, FL) in Mar 2026
Interview
detailed and efficient. friendly staff and informative to any questions. sat with current employee to get a feel for what you will be doing and then began the in person interview process.
I applied online. The process took 3 weeks. I interviewed at GEICO (Lakeland, FL) in Mar 2026
Interview
The interview was quick seamless and gave a strong idea of the workload.
They didn't properly informed if they had positions available, so it leaves much to be desired. I probably wasn't what they wanted when they saw me past my resume sadly, don't waste 8 hours driving if they won't compensate.