Liability Claims Adjuster applicants have rated the interview process at GEICO with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Liability Claims Adjuster roles take an average of 13 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at GEICO overall takes an average of 17 days.
Common stages of the interview process at GEICO as a Liability Claims Adjuster according to 19 Glassdoor interviews include:
Phone interview: 23%
Drug test: 15%
One on one interview: 15%
Skills test: 14%
Background check: 9%
Personality test: 8%
Group panel interview: 5%
IQ intelligence test: 5%
Presentation: 5%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at GEICO (Lakeland, FL) in Jun 2013
Interview
The interview and testing process is pretty straightforward and unremarkable. The first interview is preceded by a skills assessment test. If the interview goes well the candidate then has to perform a job simulation in which the ability to multi-task and assimilate information from multiple sources simultaneously is tested. If that goes well, the third step is a job-shadow, during which the candidate sits with an adjuster for about an hour, then has a final interview with a Claims Manager.
Interview questions [1]
Question 1
All questions are fairly standard and primarily bent toward customer service, insurance and problem-solving. Generally speaking, they don't ask anything that the average job-seeker hasn't answered numerous times before.
Three phase process. Usually hired within the company. Sometimes they hire out for TCRI. Which is what my interview was for and I was an outside hire. You get interviewed. Then I had to sit with someone and watched. Last step was a second interview.
Miserable. They have you pretend answer calls and fake file papers. Fake deal with disgruntled customers. For like 4 hours. It was the weirdest thing I have ever experienced. In the first day of training everyone laughs about how miserable it is. Do not recommend.
I applied online. The process took 6 days. I interviewed at GEICO in Dec 2022
Interview
I interviewed for the position and could immediately tell that I was not going to get the job. I could instantly tell I was not liked. I was called the wrong name and was not given a fair opportunity.