It is very long and drawn out. There is a phone interview first. Then you come in for a computer testing for reading, writing, math, and spatial. Then they pull your driving history to make sure you are not an insurance risk. That takes about 3 days. Next you are set up for an interview with a supervisor. If you pass that, you go on to the role play, that is usually the same day. If it is late in the day, they tell you they will score your test and call you within 24 hours. I would say the role playing and supervisor test is the most stressful. The person who interviewed me didn't make eye contact once. He wasn't very friendly or pleasant. The role play was very long and I left feeling super beat up. I was shocked when I found out I passed. If you pass that, you meet with a manager or director. I think once you made to the final interview you already have the job but they need to make sure their paperwork is complete. The manager was actually selling me the job as opposed to me selling myself. From there you head back to HR for background, credit checks and drug testing (hair, ten panel)