The process took 2 weeks. I interviewed at GLG (Austin, TX) in May 2018
Interview
Smooth. Straight to the point. Very nice. They asked about the business model. Provide you with an interview FAQ (useful). Situational, behavioral, and informational questions. Focused a lot on the business model.
I applied online. The process took 4 weeks. I interviewed at GLG (Dublin, Dublin) in Sep 2017
Interview
The interview process consists of 4 parts: phone screen, language assessment (also on the phone), case study, and face-to-face interview with senior member of the company.
1-Phone Screen -- it's basically check that you are who you say you are. They also ask you to elaborate on what you have mentioned in your CV: past work experience, pastimes, education etc...
2- Language Assessment - it is similar to the phone screen but in whichever the language you are proficient in.
3- Case Study - you are given an hour to find a solution for a client, it's similar to what you would be doing on the job.
4- Face-to-Face Interview with Senior Members -- conducted to get to know you better and you present yourself.
Interview questions [1]
Question 1
To talk about past work experience, education, a failure and how you dealt with it, what you are currently doing, what you knew about GLG and their business model, etc...
Client Service Representative applicants have rated the interview process at GLG with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at GLG overall takes an average of 24 days.
Common stages of the interview process at GLG as a Client Service Representative according to 1 Glassdoor interviews include:
Phone interview: 33%
IQ intelligence test: 33%
Presentation: 33%
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