The interview process involves being shortlisted, a telephone interview, a one-to-one interview at the London office. Unfortunately, the telephone interviewer, a talent Acquisition Specialist set the wrong tone for the interview form the very begining. It was very rude and detached almost. She didn't engage or add any detail to my followup questions, it was a bit of a shame as I was overqualified for the role and looked forward to the learning prospects it offered. The newly appointed specialist was highly dismissive, asked extremely generic questions ... not what I had expected from her or the company of this stature. I know that if I was interviewed by someone more skilled or in a better mood I would've progressed further.