I applied in-person. The process took 1 week. I interviewed at GameStop in Oct 2013
Interview
Interview with the store manager about our passion for games . We also discussed where everything was and access to the database and how to check out customers . In addition to this knowledge of games was a big help when dealing with the clientele .
Interview questions [1]
Question 1
Busy night and I send you to go get pizza what kind would you get ?
One on one interview process that last about thirty minutes. Interview was laid back and very easy. Mainly a get to know type Interview. Most of the questions were not job related.
Interview questions [1]
Question 1
Tell us about yourself and why do you want to work here.
Easy and friendly. Focused on customer service and upbeat attitude. Quality management and leadership. Good overall experience and focused on work life balance. Phone screen at first then in person at the store with local store leadership.
It was nice. Knowledgeable folks. Knew what they wanted. Asked the right questions. Makes me feel comfortable. It was a little while ago so a little foggy on all the specifics.
Customer Service Representative applicants have rated the interview process at GameStop with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at GameStop overall takes an average of 13 days.
Common stages of the interview process at GameStop as a Customer Service Representative according to 5 Glassdoor interviews include:
Background check: 50%
Group panel interview: 25%
Personality test: 25%
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