Customer Service Specialist applicants have rated the interview process at Gartner with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Gartner overall takes an average of 35 days.
Common stages of the interview process at Gartner as a Customer Service Specialist according to 2 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Gartner (Fort Myers, FL) in May 2017
Interview
Very Straight to the point, however difficult. Walked into their headquarters in Fort Myers not expecting the difficulty and the energy coming from the company. Just after finishing my education in Finance, I felt as if I was the new prey on the food chain. Definitely a place to apply to after experience has been built. Probably was out of reach at the time which made the interview very nerve racking.
Interview questions [1]
Question 1
Tell me about a time where you helped someone with customer service.
I applied through a recruiter. I interviewed at Gartner
Interview
It was pretty pleasant, they asked standard questions about how you might interact with potential clients and questions about how you work through challenges or problems and how you may measure your own success
Interview questions [1]
Question 1
What was a time in which you overcame a difference in opinion and how did you handle it