Simple. Easy. Lots of questions about customer care. Questions about in the moment solutions and problem solving. Had to speak with three different people so that was three differnet interviews even though it was all the same questions.
I applied online. The process took 1 day. I interviewed at Geek Squad (Columbia, MO) in Jan 2021
Interview
The interview process was over the phone and was very straight-forward and informative. I ended up getting hired over the phone and didn't have to waste any time doing in person interviews.
Interview questions [1]
Question 1
What is your history with customer service and electronics
Cadet applicants have rated the interview process at Geek Squad with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Cadet roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a Cadet according to 2 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
Drug test: 33%
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