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      Geek Squad, Counter Operations Agent Interview

      Sep 29, 2013
      Anonymous employee
      New Haven, CT
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad (New Haven, CT) in Jul 2012

      Interview

      Two-interviews including one with a very angry and hostile woman. Applied online. Two interviews. Ineffective Basic training and orientation far away at regional headquarters. Inept management and administrative personnel. Employer will try to take advantage of you if you don't have a long work history when discussing wages. Wages are not subject to any kind of raise except on an annual basis and only if many customer surveys are filled out in your name over that period of time. Employer did not seem to care that I had a great wealth of experience and technical know how in computer technologies and troubleshooting systems.

      Interview questions [1]

      Question 1

      No really difficult questions. Anything to do with employees stealing is met with instant termination though. No chances. Those questions are meant to trip good-natured people up.
      1 Answer

      Geek Squad interviews FAQs

      • Candidates applying for Geek Squad, Counter Operations Agent roles take an average of 15 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
      • Common stages of the interview process at Geek Squad as a Geek Squad, Counter Operations Agent according to 1 Glassdoor interviews include:

        Background check:  25%

        Drug test:  25%

        Personality test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Advanced Repair Agent(386) ;
        2. Geek Squad, Consultation Agent(328) ;
        3. Consultation Agent(190) ;
        4. ARA (Advanced Repair Agent)(84) ;
        5. Geek Squad Advanced Repair Agent(81) ;
        6. Counter Intelligence Agent(46) ;
        7. Consultant(39) ;
        8. Agent(37) ;
        9. Geek Squad CIA(34) ;
        10. Home Theater Installer(34) ;
        11. Cadet(31) ;
        12. Double Agent(30) ;
        13. Technician(25) ;
        14. Geek Squad Agent(23) ;
        15. Geek Squad Consultation Agent(23) .


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      Jobs at Geek Squad

      9 jobs in United States
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