I applied online. The process took 2 weeks. I interviewed at Geek Squad (Houston, TX) in Feb 2012
Interview
Applied online, and followed up the next day in-store. Got a call three days later, scheduling an interview for the day after. There was a second interview the day after that, with the general manager. The next step in the hiring process was a mandatory drug screen to be taken within 24 hours of the second interview. Once the results of the drug screen and background check came through a few days later, I was offered the job.
Interview questions [1]
Question 1
If a client brings in her computer because she accidentally deleted her pictures, what's the first thing that you would do while she is present?
Overall a pleasant experience. Questions were not difficult to answer. Mostly how one would handle different situations and your past experience. The interview did not take a long time and wait time for a response was reasonable.
Interview questions [1]
Question 1
Name a time where you had a customer with an attitude and how did you resolve it?
Very laid back, what do I do for fun, have you worked with customers before, what was my availability like? Have you worked with windows computers before. The manager was nice, has been there for a while.
I applied online. The process took 2 weeks. I interviewed at Geek Squad (Dallas, TX) in Jul 2022
Interview
Interview was fairly easy. Most of it was behavioral questions. Usually a 2-interview process. They may ask you limited technology questions but nothing more than consumer-level knowledge as a consultant.
Interview questions [1]
Question 1
"What would you couldn't speak the same language as the customer", "What is your favorite piece of technology and why", "What would you do if you had a task that was supposed to be done and your shift was already ending"
Geek Squad Consultation Agent applicants have rated the interview process at Geek Squad with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad Consultation Agent roles take an average of 11 days to get hired, when considering 52 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a Geek Squad Consultation Agent according to 52 Glassdoor interviews include:
One on one interview: 29%
Drug test: 17%
Background check: 11%
Skills test: 11%
Phone interview: 11%
Personality test: 8%
Group panel interview: 6%
Presentation: 4%
IQ intelligence test: 3%
Other: 1%
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