I applied online. The process took 2 weeks. I interviewed at Geek Squad (Omaha, NE) in May 2023
Interview
First I applied online, then was invited to first submit a video interview. I was then invited to an in person interview with the geek squad manager, about a day later, was offered a second interview with the store director.
Interview questions [1]
Question 1
They asked about who you are, some scenarios, so on. Most are customer service based, as you would expect. I'd suggest talking about your IT experience (if any) when you're asked to introduce yourself and find ways to sort of tie it into certain questions where it would make sense to do so.
I applied online. The process took 2 weeks. I interviewed at Geek Squad
Interview
Simple, basic computer knowledge needed in order to convey to the manager you know what you're talking about. Your main duties are to talk to clients about their technical problems, you must show the manager you can handle that.
Interview questions [1]
Question 1
Many charter based questions in the online questionnaire prior to interview.
I applied online. The process took 2 weeks. I interviewed at Geek Squad (Richmond, VA) in Aug 2021
Interview
Interview is online due to covid. You will read the question and will have 30 seconds to prepare your answers. After that you will be recorded for 2 minutes. Around 10 questions total.
Geek Squad Consultant Agent applicants have rated the interview process at Geek Squad with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad Consultant Agent roles take an average of 11 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a Geek Squad Consultant Agent according to 4 Glassdoor interviews include:
One on one interview: 44%
Personality test: 22%
Background check: 22%
Phone interview: 11%
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