Not too difficult, they asked common questions about computer knowledge, but mostly just cared about my customer service skills. They shared some details about the company that were helpful to me as well
I applied online. The process took 3 days. I interviewed at Geek Squad in May 2016
Interview
I worked as a CA prior to this so my interview was pretty easy. When applying for the CA position before having worked in the store it felt pretty standard.
Interview questions [3]
Question 1
Name a time you went above and beyond to help your team?
ARA (Advanced Repair Agent) applicants have rated the interview process at Geek Squad with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for ARA (Advanced Repair Agent) roles take an average of 25 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a ARA (Advanced Repair Agent) according to 11 Glassdoor interviews include:
One on one interview: 30%
Drug test: 26%
Background check: 22%
Phone interview: 11%
Skills test: 7%
Personality test: 4%
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