I applied online. The process took 1 day. I interviewed at Geek Squad (Staten Island, NY) in Nov 2023
Interview
All online, it’s a series of questions, a 10 second prep period, and then you make a recorded response. It’s soulless, but that’s the norm for a lot of big retail chains. You get unlimited retries (which are just re-recordings of your response, you can play them back and go from there). You get a follow-up to the interview about a week or so later.
Interview process is not complicated. Questions seemed to designed to understand the candidates level of communication skills and customer service. There are also questions to gain insight about the candidate's technical-support capabilities.
Computer Repair Technician applicants have rated the interview process at Geek Squad with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Computer Repair Technician roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a Computer Repair Technician according to 2 Glassdoor interviews include:
Personality test: 29%
Skills test: 29%
Background check: 14%
Phone interview: 14%
One on one interview: 14%
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