Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Genentech overall takes an average of 33 days.
Common stages of the interview process at Genentech as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 25%
Group panel interview: 25%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 2 weeks. I interviewed at Genentech (Seattle, WA) in Aug 2023
Interview
Contacted by a temp agency then after 3 phone interviews they will review to see if you have made it to the final in-person. The screening process is very long and they do not answer much questions about the salary.
Interview questions [1]
Question 1
What are your pass experience?
How do you deal with difficult situations?