Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Genesco

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Genesco reviews | Genesco jobs | Genesco salaries | Genesco benefits
      Genesco interviewsGenesco Customer Service interviewsGenesco interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Interview

      May 21, 2021
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Genesco

      Interview

      Skype interview. It was pretty easy, no pressure at all. He was very relaxed but professional at the same time. I appreciated the interview. I wish all Interviews were this easy and relaxed.

      Interview questions [1]

      Question 1

      Why they think I'd be a fit for the position.
      Answer question

      Genesco interviews FAQs

      • Customer Service applicants have rated the interview process at Genesco with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48.4% positive. This is according to Glassdoor user ratings.
      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(23) ;
        2. Store Manager(20) ;
        3. Assistant Manager(18) ;
        4. Customer Service Representative(17) ;
        5. Co-Manager(9) ;
        6. Manager(7) ;
        7. Sales Lead(5) ;
        8. Part Time Sales Associate(4) ;
        9. Call Center Representative(3) ;
        10. Retail Sales Associate(3) ;
        11. ASM (Area Sales Manager)(2) ;
        12. Accountant(2) ;
        13. Administrative Assistant(2) ;
        14. Co Manager(2) ;
        15. Customer Service(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

    • Security
    • Work With Us

      • Advertisers
      • Careers
    • Jobs at Genesco

      12 jobs in United States
      Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)
      Nashville, TN
      View job
      Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)
      Nashville, TN
      View job
      Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)
      Nashville, TN
      View job
      Journeys - Chat Support Representative - Temp-to-Hire (Onsite)
      Nashville, TN
      View job
      Customer Experience Specialist- Hybrid- Johnston & Murphy
      Nashville, TN
      ·
      $35K - $55K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Jobs