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      Genesco

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      Email & SMS Specialist Interview

      Aug 13, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Genesco in Aug 2024

      Interview

      I recently went through the interview process for the Email Marketing Specialist position at Journeys. The process began smoothly but became frustrating towards the end. After applying, I had a phone interview with a corporate recruiter, which went well, and I was excited about the opportunity. The recruiter mentioned that a second interview with the hiring manager would be scheduled soon, and I was told to expect some additional information by the end of the day. However, I didn’t receive the follow-up as promised, so I reached out the next day. The recruiter responded on the morning of the scheduled interview day, explaining that the hiring manager had been busier than expected, and they were still working on getting it scheduled. Unfortunately, communication remained inconsistent, and the process felt disorganized. After a week of waiting and following up, I was informed that they decided to move forward with another candidate who was referred to them.

      Interview questions [1]

      Question 1

      Can you explain how your experience relates to the role?
      1 Answer

      Genesco interviews FAQs

      • Candidates applying for Email & SMS Specialist roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Genesco overall takes an average of 9 days.
      • Common stages of the interview process at Genesco as a Email & SMS Specialist according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(23) ;
        2. Store Manager(20) ;
        3. Assistant Manager(18) ;
        4. Customer Service Representative(17) ;
        5. Co-Manager(9) ;
        6. Manager(7) ;
        7. Sales Lead(5) ;
        8. Part Time Sales Associate(4) ;
        9. Call Center Representative(3) ;
        10. Retail Sales Associate(3) ;
        11. ASM (Area Sales Manager)(2) ;
        12. Accountant(2) ;
        13. Administrative Assistant(2) ;
        14. Co Manager(2) ;
        15. Customer Service(2) .


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      Jobs at Genesco

      8 jobs in United States
      Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)
      Tallahassee, FL
      ·
      $30K - $44K /yr
      (Glassdoor est.)
      View job
      Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)
      Tallahassee, FL
      ·
      $30K - $44K /yr
      (Glassdoor est.)
      View job
      Visual Merchandising Specialist - Johnston & Murphy
      Nashville, TN
      ·
      $32K - $42K /yr
      (Glassdoor est.)
      View job
      Visual Merchandising Specialist - Johnston & Murphy
      Nashville, TN
      ·
      $32K - $42K /yr
      (Glassdoor est.)
      View job
      Phone Support Representative - Journeys (Onsite)
      Nashville, TN
      View job
      View all Email & SMS Specialist Jobs