I applied through a recruiter. The process took 2 months. I interviewed at Genesys (Santiago) in May 2023
Interview
I had 4 interviews in a 2 month period. One with HR, then with a peer, then my boss and lastly the local country manager. They were all standard questions about my experience
I applied online. The process took 4 weeks. I interviewed at Genesys (Sydney) in Aug 2024
Interview
The interview process was extremely long winded taking over 4 weeks for a supposed 4 rounded interview.
Initially I felt pretty good about the initial screening by the recruiter. He was cool, calm and collected and he made the style of the interview more of a conversation instead of an interrogation. The second interview was with my potential manager who was also very calm and friendly and I felt good about this interview. However, the third round was when it turned bad. It was the peer interview. Both peers were nervous which made me nervous, there was no back and forth it was just both of them firing questions and was less of a "get to know you" and what is the work like. It was really off putting.
Interview questions [1]
Question 1
Tell me a time where you had to negotiate a difficult renewal?
I applied online. The process took 4 weeks. I interviewed at Genesys in Oct 2021
Interview
There are 4 phases:
- HR screening
- Call with Director of Renewals, or Manager
- Panel interview with fellow renewal managers - Here is where the real decision is made
- Final call with HR, they do not have that much say in the process
Interview questions [1]
Question 1
Tell me about you outside your work. Culture is quite important