Customer Service Representative applicants have rated the interview process at Global Response with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 57.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 30 user submitted interviews for this role. To compare, the hiring process at Global Response overall takes an average of 3 days.
Common stages of the interview process at Global Response as a Customer Service Representative according to 30 Glassdoor interviews include:
One on one interview: 21%
Skills test: 19%
Background check: 13%
Drug test: 12%
Presentation: 12%
Personality test: 8%
Group panel interview: 6%
Phone interview: 4%
Other: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at Global Response
Interview
Fill out application, answer questionnaire, take typing test, then 1 on 1 interview. They also run a background check when processing application. Unprofessional employees gossiped loudly while waiting for the 1 on 1. Paperwork process took longer than actual interview considering she only asked 2 questions and said they’ll call if interested. Followed up few days later and a phone operator claimed she sent an email for the manager to get back to me. She never did, followed up from that and she tried to send another bs “email” to the manager. Don’t waste your time.
Same day interview and if you got the job, they will tell you immediately after you interview. It’s king of a revolving door of employees if we’re being honest. I declined the role because they only wanted to pay $15 an hour despite my experience.
Interview questions [1]
Question 1
What are some of your strengths from your last position.
Via zoom and was very straightforward talked about my work history and about the company. Talked about the customers I’ll be handling over the phone and the third party customers they’re connected with
The interview was very fast and easy. Simple career background questions. It lasted roughly 15 minutes or so and the interviewer was very polite. She made the process very comfortable as well. She provided lots of information in a small amount of time.