I applied online. The process took 1 day. I interviewed at Gold's Gym (Edmonton, AB) in Jan 2016
Interview
Very brief, I actually created a friendship with the manager, he just wanted to make sure you werent dumb basically. The job wasn't hard and didn't require a lot of training, one 5 hour shift and I was good to go
Interview was easy. Just be yourself and be ready to answer “what if” “what would you do” questions. Be confident and direct with your answers. They are looking to hire leaders and people who can stand on their own in case of emergency.
Interview questions [1]
Question 1
What would you do if your the only one at the front desk and notice someone fell off the treadmill? How would you handle this situation?
I applied in-person. The process took 2 days. I interviewed at Gold's Gym (Thousand Oaks, CA) in Jun 2017
Interview
The first interview is like an introduction interview which you will answer a series of questions and if you re invited to a second interview, you will be required to memorize the mission, vision statements and their purpose.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer and how did you handle it?
Customer Service Representative applicants have rated the interview process at Gold's Gym with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Gold's Gym overall takes an average of 13 days.
Common stages of the interview process at Gold's Gym as a Customer Service Representative according to 4 Glassdoor interviews include:
Group panel interview: 33%
Other: 33%
One on one interview: 33%
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