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      Golden 1 Credit Union

      Engaged Employer

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      Related searches: Golden 1 Credit Union reviews | Golden 1 Credit Union jobs | Golden 1 Credit Union salaries | Golden 1 Credit Union benefits
      Golden 1 Credit Union interviewsGolden 1 Credit Union Member Service Representative interviewsGolden 1 Credit Union interview
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      Member Service Representative Interview

      Apr 7, 2012
      Anonymous Interview Candidate
      Sacramento, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Golden 1 Credit Union (Sacramento, CA) in Apr 2012

      Interview

      The interview was the usual same questions...sales experiance mainly

      Interview questions [1]

      Question 1

      Try to sell them an item they currently showed you
      Answer question
      6

      Other Member Service Representative Interview Reviews for Golden 1 Credit Union

      Member Service Representative Interview

      Apr 25, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Golden 1 Credit Union

      Interview

      Quick and simple interview process. Phone interview with a recruiter and then a questionnaire was sent for me to complete. I was then called for a second interview with two supervisors through video chat.

      Interview questions [1]

      Question 1

      Explain a time where you dealt with an upset customer.
      Answer question
      1

      Member Service Representative Interview

      Nov 22, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Golden 1 Credit Union

      Interview

      It was fairly simple. Received an email to set up time and date. Spoke with someone over the phone regarding my skill set. Questions were based on tell me about a time…. Have example ready.

      Interview questions [1]

      Question 1

      Tell me about a time you used several items to retreat and location information.
      Answer question

      Member Service Representative Interview

      May 6, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Golden 1 Credit Union

      Interview

      Overall, the interview process at Golden 1 credit union was fairly simple. I applied online and after a few days I had a call with a recruiter and then meet with two managers.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer
      Answer question
      1

      Golden 1 Credit Union interviews FAQs

      • Member Service Representative applicants have rated the interview process at Golden 1 Credit Union with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 54.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Member Service Representative roles take an average of 21 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Golden 1 Credit Union overall takes an average of 24 days.
      • Common stages of the interview process at Golden 1 Credit Union as a Member Service Representative according to 8 Glassdoor interviews include:

        One on one interview:  33%

        Drug test:  25%

        Background check:  17%

        Phone interview:  17%

        Presentation:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Member Service Representative(40) ;
        2. Manager(17) ;
        3. Branch Manager(12) ;
        4. Member Service Representative II(8) ;
        5. Bank Teller(7) ;
        6. Loan Processor(7) ;
        7. Member Relationship Specialist(7) ;
        8. MSR II(6) ;
        9. Member Service Specialist(6) ;
        10. Analyst(5) ;
        11. Call Center Representative(5) ;
        12. Credit Analyst(5) ;
        13. Intern(5) ;
        14. MSR I(5) ;
        15. Personal Banker(5) .


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      Jobs at Golden 1 Credit Union

      70 jobs in United States
      Business Member Support Service Center Representative
      Sacramento, CA
      ·
      $25 - $27 /hr
      (Employer provided)
      View job
      Business Member Support Service Center Representative
      Sacramento, CA
      ·
      $25 - $27 /hr
      (Employer provided)
      View job
      Remote Contact Center MSR II - Madera County - CA only
      United States
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      Remote Contact Center MSR II - Madera County - CA only
      Fresno, CA
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      Remote Contact Center MSR II - Madera County - CA only
      Madera, CA
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      View all Member Service Representative Jobs