I applied in-person. The process took 1 day. I interviewed at Goodwill (Ocean, NJ) in Oct 2018
Interview
Short and very clear if u don’t do what is asked they will let u go. Two ladies interviews u however sometimes ur application gets misplaced or lost. They fast talk you to make it seem like it’s an ethical business. Background check takes long and limits you if you have a violent crime says employed criminal but not really rather hire friends and family instead of good moral citizens shady in speech play to much and childish not serious uses power of authority as a toy everything is based of emotions not the morale of company
You were asked simple and direct questions. Your name, current occupation and why you wanted the job. What you would do in a situation where customer stole something. How you got along with others
I applied through other source. I interviewed at Goodwill (Lagos) in Mar 2022
Interview
Very good and very interesting with educational information from the office and the other time it was even recently heard that Netflix is the best moments that I have been assigned to
I applied through an employee referral. I interviewed at Goodwill (Chicago Heights, IL) in Feb 2022
Interview
Easy process, it took about 4 interviews, the last interview with the my direct manager, one with the store team, and finally I had a last interview with the store manager
Customer Service Representative applicants have rated the interview process at Goodwill with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Goodwill overall takes an average of 11 days.
Common stages of the interview process at Goodwill as a Customer Service Representative according to 10 Glassdoor interviews include:
Drug test: 21%
One on one interview: 21%
Skills test: 17%
Presentation: 8%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 8%
Personality test: 4%
Phone interview: 4%
Here are the most commonly searched roles for interview reports -