Retail Associate applicants have rated the interview process at Goodwill with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Associate roles take an average of 8 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Goodwill overall takes an average of 11 days.
Common stages of the interview process at Goodwill as a Retail Associate according to 11 Glassdoor interviews include:
One on one interview: 26%
Background check: 26%
Drug test: 26%
Group panel interview: 9%
Phone interview: 4%
Skills test: 4%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at Goodwill in Apr 2018
Interview
In person interview with the manager of the retail location. Basic questions were asked some to do with knowledge of company missions and values and some about personal qualifications and experiences in high school.
Interview questions [1]
Question 1
Do you know what how goodwill helps the community?
I applied in-person. The process took 1 week. I interviewed at Goodwill (Tucson, AZ) in Dec 2022
Interview
Went in for a walk-in interview, fully dressed from a different interview that day, and was practically hired on the spot. Managers were very helpful and clear about the rest of the process, the interview itself was done with 3 managers with each one asking the usual questions.
Interview questions [1]
Question 1
Describe a time you had an issue with something and how you worked out a resolution. Describe an instance when you went above and beyond for a customer.
I applied online. I interviewed at Goodwill (Mount Pocono, PA) in Jun 2022
Interview
Very easy going, just a casual conversation and not much about my experience. If they need people, it should be very easy to get hired once you get the interview
It was a chill interview. Nothing to stress about just be yourself and know what you want. Be direct when discussing your hours and you should have a smooth experience.