Customer Success applicants have rated the interview process at Google with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success roles take an average of 20 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Google overall takes an average of 38 days.
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Overall, I had a very positive experience throughout the interview process. Communication was clear and timely, and each interviewer explained the purpose of their discussion. I appreciated the opportunity to meet team members from different functions, which gave me a good understanding of the role and company culture. The process was well organized, and I received constructive feedback at each stage. One area that could be improved is providing more information upfront about the interview format and expected timeline.
I applied online. The process took 2 weeks. I interviewed at Google (Dublin, Dublin) in Nov 2021
Interview
Very friends atmosphere and super-quick. It consisted of a call with the recruiter and 3 additional interviews of which one was with the hiring manager. Most of them were about behavioural questions.
Interview questions [1]
Question 1
Behavioural questions, such as times when I dealt with difficult colleagues and home I overcame those situations
Process was thorough. Met with hiring manager for phone screen, then moved through to formal interview process focused more on providing examples of role-related experience, and learning through failures. Overall went through 3 formal rounds.
Interview questions [1]
Question 1
Describe a time when you led an analysis that was incorrect.