Easy and clear interview without any trick questions. Very to the point. Not very long. Manager was nice. Applied online and took about three weeks. Overall was what I expected.
Standard to most interviews for this role. Approachable interviewer and easy to talk with. Average preparation for the interview can expect to yield good results- however it is a competitive role so be mindful
It was okay! I feel like it is something that is meant for those who are very interested in supporting customers with many different kinds of difficulties. You should consider this when applying.
Customer Support applicants have rated the interview process at Google with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 61.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 1 day to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Google overall takes an average of 38 days.
Common stages of the interview process at Google as a Customer Support according to 4 Glassdoor interviews include:
Phone interview: 100%
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