I applied online. The process took 2 days. I interviewed at Goosehead Insurance (Dallas, TX) in Mar 2022
Interview
Amazing
Lukas made this so easy, explained everything and prepared me for all of it.
This has been one of the best offers and fluid interview process HELPING me attain a job.
Standard interview questions with two managers. After the interview they'll give you a tour of the campus. Heard back pretty quickly with an offer. I had a really great experience.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer
I applied online. The process took 1 week. I interviewed at Goosehead Insurance (Westlake, TX)
Interview
The interview process was fairly easy and anyone can pass the interview process as long as you do your due diligence to research the basics of the company and have a friendly personality over the phone.
I applied through college or university. The process took 4 weeks. I interviewed at Goosehead Insurance (Houston, TX) in Oct 2024
Interview
The interview process was very scattered. They had me speak with 3 different people and it was very unorganized. Had a presentation prepared and they were trying to sell the applicants on various things that did not align with what the people who worked there has said.
Customer Service Representative applicants have rated the interview process at Goosehead Insurance with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Goosehead Insurance overall takes an average of 15 days.
Common stages of the interview process at Goosehead Insurance as a Customer Service Representative according to 29 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 18%
Background check: 14%
Presentation: 13%
Drug test: 7%
Personality test: 7%
Group panel interview: 7%
Skills test: 6%
IQ intelligence test: 3%
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