Insurance Service Agent applicants have rated the interview process at Goosehead Insurance with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Insurance Service Agent roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Goosehead Insurance overall takes an average of 15 days.
Common stages of the interview process at Goosehead Insurance as a Insurance Service Agent according to 2 Glassdoor interviews include:
One on one interview: 17%
Group panel interview: 17%
Background check: 17%
Phone interview: 17%
Drug test: 8%
Personality test: 8%
Presentation: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 days. I interviewed at Goosehead Insurance (San Antonio, TX) in May 2022
Interview
The interview process was very uplifting and very seamless! All interviewers were very punctual and that speaks volumes of what is to be expected. Overall great experience. I had an exceptional experience.
I applied through a recruiter. The process took 2 weeks. I interviewed at Goosehead Insurance (San Antonio, TX) in May 2023
Interview
It was interesting to say the least. I got headhunted on LinkedIn and then had preliminary calls with the recruiter. They then screened me officially for the job. It went well, a lot of questions about problem-solving. Then I was moved to the next round which is orientation and official interviews with service managers (mine was virtual). Take notes during orientation and bring up stuff from it during the interviews which were a little nerve-wracking. I had 4 separate interviews which focused on my personality, problem-solving, and customer de-escalation skills and experience. This wasn't very hard for me because I was a retail manager during the pandemic and there was a lot of problem-solving and customer de-escalation. After all this, then I heard back next day that I was hired. Then you have to pass your insurance exam before you can start working.
Like I said, the process FOR ME wasn't super difficult, but I think for others it can be. However, after working there and seeing reviews and meeting new coworkers, it was overkill. They are hiring everyone with a pulse who can pass the exam. Be aware, they are also low-balling salaries. I hear they dropped it like 2.5K.
Interview questions [1]
Question 1
We're a solutions-bases business. What would you do if a customer needed roadside assistance, but it wasn't directly covered in their plan?