I applied through a staffing agency. The process took 5 months. I interviewed at Grady Health System (Atlanta, GA)
Interview
Interview process is straight forward. There is a single interview with the hiring manager and in some cases 1-2 other technical staff members in a panel style interview. After the initial first interview, if you are accepted for the role, you move directly to onboarding process.
Interview questions [1]
Question 1
How would you troubleshoot and resolve a printer issue?
IT Helpdesk Support applicants have rated the interview process at Grady Health System with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for IT Helpdesk Support roles take an average of 150 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Grady Health System overall takes an average of 31 days.
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