I applied in-person. I interviewed at Great Wolf Lodge (Concord, NC) in Jan 2013
Interview
Easy, straight forward, very simple questions. I was asked if I could be responsible for payments, if I found it easy speaking with others, can you be flexible and multitask. They told me what the job description was and that it would be a very busy position he will be standing almost all of your shift.
I applied online. I interviewed at Great Wolf Lodge in Nov 2017
Interview
Was interviewed for a position I did not apply for. Interviewed by HR and then halfway through, brought in department manager to interview me right away. Was asked all the exact same questions again by department manager
The process took 1 day. I interviewed at Great Wolf Lodge
Interview
Very calm, met with my current supervisor and the interview was meant to see if you were conversational and if the job would be a good fit. Originally was hired for a different position prior to interview.
Interview questions [1]
Question 1
Do you have experience communicating effectively with customers?
Guest Service Representative applicants have rated the interview process at Great Wolf Lodge with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Representative roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Great Wolf Lodge overall takes an average of 15 days.
Common stages of the interview process at Great Wolf Lodge as a Guest Service Representative according to 3 Glassdoor interviews include:
One on one interview: 33%
Background check: 17%
Drug test: 17%
Personality test: 17%
Skills test: 17%
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