Customer Service Lead applicants have rated the interview process at Greyhound with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Lead roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Greyhound overall takes an average of 13 days.
Common stages of the interview process at Greyhound as a Customer Service Lead according to 2 Glassdoor interviews include:
Drug test: 25%
One on one interview: 25%
Skills test: 25%
Background check: 13%
Phone interview: 13%
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I applied online. I interviewed at Greyhound (Buffalo, NY) in Jul 2018
Interview
Interviewed with manager, Standard questions , she was very pleasant. Made me feel very comfortable. Explained job expectations clearly, shared personal experience with greyhound and how much she loved working for them
1
Other Customer Service Lead Interview Reviews for Greyhound
I applied online. The process took 4 weeks. I interviewed at Greyhound (Phila, PA) in Mar 2014
Interview
I applied online, two weeks later i got a call to go to a hotel for a mass hiring, i took sone test to basically show i know my backside from my elbows. Then two weeks later i was called for an interview with the operations supervisor And city manager.