Customer Service Representative applicants have rated the interview process at Greyhound with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Greyhound overall takes an average of 13 days.
Common stages of the interview process at Greyhound as a Customer Service Representative according to 3 Glassdoor interviews include:
Drug test: 29%
Presentation: 14%
Phone interview: 14%
One on one interview: 14%
Personality test: 14%
Background check: 14%
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I applied online. The process took 2 weeks. I interviewed at Greyhound (Dallas, TX) in Mar 2018
Interview
The interview process is very easy. You have to pass 3 steps - The first is a phone screening. After this step, you have an interview 1:1 during which you have a writing test for your knowledge of US map and some basic math technics (addition, subtraction, percentage,...) At the end of this step, there is a common interview question, like your personality, strength, wikness
Great interview process that focuses on personality, not the resume. It's obvious they value their people not the old-world, dogmatic hiring system system system system system system system system system.
Interview questions [1]
Question 1
What challenges have I faced that has prepared me for this interview?