Customer Service Representative applicants have rated the interview process at Guardian Protection with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Guardian Protection overall takes an average of 7 days.
Common stages of the interview process at Guardian Protection as a Customer Service Representative according to 8 Glassdoor interviews include:
One on one interview: 23%
Phone interview: 23%
Drug test: 15%
Skills test: 12%
Background check: 12%
Personality test: 8%
IQ intelligence test: 4%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at Guardian Protection
Interview
You interview with 2 people, he first asks the usual cookie cutter questions and makes you do a mock call to see how you are on the phone. The second is the head of CSR dept. he rambles on how good their service is blah blah then asks you about prior experience.
I applied online. The process took 1 week. I interviewed at Guardian Protection (Warrendale, PA) in Feb 2024
Interview
Received a call for an initial interview. Went on to an in person interview. I thought it went well, lasted about 40 minutes, then received a tour of the office. I had an 8nterview elsewhere earlier in the day, and the next day, received an offer from the other company I had interviewed with. I then wanted to give Guardian an opportunity to come back with one and I wanted to make a decision. I had emailed to let them know, offering full transparency and integrity that I had received another offer. I did not hear back from. The contact, but the next day, received an email from workday, their application portal stating I was turned down.
Interview questions [1]
Question 1
What was more important, custo er service or product knowledge?
I applied online. I interviewed at Guardian Protection (Tempe, AZ) in Apr 2017
Interview
they had gone over the job description a bit more in depth along with expectations for you and how the company is growing and wanting to expand in the near future; along with the various department they had and their circle interactions
I applied online. The process took 5 days. I interviewed at Guardian Protection (Phoenix, AZ) in Sep 2016
Interview
Super smooth - I applied via online job board, in-house recruiter called and did preliminary phone interview, I came in and spoke with the site director the following Monday, had an offer in my inbox Tuesday morning.
Interview questions [1]
Question 1
How many times is it acceptable to be unexpectely absent from work in a calendar year?