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      Gusto

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      Jobs at Gusto

      7 jobs in United States
      Head of Design, Unified Service Platform
      United States
      ·
      $204K - $280K /yr
      (Employer provided)
      View job
      Benefits Care Advocate, Phoenix
      Phoenix, AZ
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Sales Associate
      Phoenix, AZ
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      Sales Associate
      Denver, CO
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      Sales Associate
      Atlanta, GA
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      View all Customer Care Team Jobs

      Gusto interviews FAQs

      • Customer Care Team applicants have rated the interview process at Gusto with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Team roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Gusto overall takes an average of 24 days.
      • Common stages of the interview process at Gusto as a Customer Care Team according to 1 Glassdoor interviews include:

        Phone interview:  25%

        Drug test:  25%

        Group panel interview:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(62) ;
        2. Benefits Specialist(24) ;
        3. Customer Service Representative(24) ;
        4. Payroll Specialist(22) ;
        5. Sales(22) ;
        6. Account Manager(20) ;
        7. Account Executive(17) ;
        8. Customer Care(15) ;
        9. Customer Care Advocate
      (14) ;
    • Senior Software Engineer(12) ;
    • Outbound Sales Representative(11) ;
    • Recruiter(11) ;
    • Benefits Advisor(10) ;
    • Customer Advocate(10) ;
    • Onboarding Advocate(10) .
    • Customer Care Team Interview

      Nov 27, 2018
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in Oct 2018

      Interview

      Multiple phone interviews followed by a lengthy multiple-hour in-person interview at the Denver office. The in-person interviews were conducted by 5 separate people in back-to-back time allotments ranging from skills and situational questions to personality and worldview questions.

      Interview questions [1]

      Question 1

      How do you react to an overwhelming day or week? What makes you resilient?
      Answer question