Two stages of interview - phone and in person interview
Got a call back not even 24 hrs after I applied. The interview was short and asked basic personal questions like sch and why I wanted to work there. I was then set up for a second interview in person
The interview was about 30 mins with two managers, which was kind of intimidating. I wasn't really sure where to look which made me kind of nervous and is probably why I didn't get the job. They send out emails to candidates that don't get the job which is great.
Don't be nervous and be prepared to be interviewed by two people. Keep eye contact strong and don't stray or you will seem unconfident. This interview is definitely not as easy as others that I have done previously. Make sure you know about the company.. they really try their best to pick the right candidates, which is nice.
Also be prepared to be asked some personal questions such as sch, where you see yourself in 5 years, etc. They really want to know about your personality
Short and snappy. Very easy process and straightforward and very friendly. Phone call and in person interview with hiring manager. decided to decline because I had another offer at a different company.
The interview process was straightforward. I first completed a phone interview, followed by an in-person interview. The questions focused on my work experience, personal style, and how I would fit the role overall.
I interviewed at H&M (Bletchley, England) in Jul 2026
Interview
In the group interview, the people seemed very nervous and anxious throughout. We did some tasks, including answering questions that required presentation and picking clothes from the menswear for different vague scenarios.
Sales Associate applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 321 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Associate according to 321 Glassdoor interviews include:
One on one interview: 28%
Phone interview: 19%
Background check: 12%
Group panel interview: 11%
Skills test: 10%
Presentation: 7%
Personality test: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 2%
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