I applied in-person. The process took 2 weeks. I interviewed at H&M (New York, NY) in Jul 2014
Interview
My interview process was pretty quick, I had applied online but because I brought my resume in person I basically went through my pre screening that day and was called back in for a group session the next day. The group session was basically testing you on how well you could work as a team, and also about your communication skills. It was finished at 5:00pm, I was called back at 6:30 and asked to come in the Monday for a background check release form. I was then called the Thursday and asked to come in for a interview at the home store on friday, that day was basically my offer. The recruiting manager offered me $12.00 because of my experience, and asked if I could come in for orientation the following day. My process took roughly 2weeks faster than a lot of people.
Interview questions [1]
Question 1
For the pre screening it was basic questions. 'I see you have a lot of retail experience so why H&M'
'Can you work in a fast paced environment?' Stuff like that
The interview process was straightforward. I first completed a phone interview, followed by an in-person interview. The questions focused on my work experience, personal style, and how I would fit the role overall.
I interviewed at H&M (Bletchley, England) in Jul 2026
Interview
In the group interview, the people seemed very nervous and anxious throughout. We did some tasks, including answering questions that required presentation and picking clothes from the menswear for different vague scenarios.
I applied online. I interviewed at H&M (Fairfax, VA)
Interview
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.
Sales Associate applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 321 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Associate according to 321 Glassdoor interviews include:
One on one interview: 28%
Phone interview: 19%
Background check: 12%
Group panel interview: 11%
Skills test: 10%
Presentation: 7%
Personality test: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 2%
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