Sales Advisor applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Advisor roles take an average of 16 days to get hired, when considering 305 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Advisor according to 305 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 18%
Group panel interview: 15%
Background check: 12%
Drug test: 7%
Presentation: 7%
Skills test: 7%
Personality test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at H&M in Aug 2010
Interview
I applied online for a part-time position and caught a call back about a week later. I missed the call so I responded to their message twice, finally realizing the place that you need to call only takes messages. Finally got a call back where a phone interview took place. I was asked to give some information on the company, my skills, my schedule, why I'd like to work for H&M. We then scheduled an in-person interview.
At the office, which was very small (from what I saw) and quiet, I was interviewed by 2 recruiters in a small room. They obviously were interviewing people every half hour. The interview was very casual. They asked some questions from the telephone interview as well as others. In the end they offered the position and accepted.
What then happened was that I realized I gave them the wrong schedule information, and when I called in to tell them they told me they couldn't hire me at the moment because my schedule didn't work for them. I later switched things up a bit, called back the next day and was rehired.
It's key that you know what a sales advisor does and how your skills will translate. As well, know information about H&M and definitely say key words in the job description, such as "multi-task" and "fast-paced environment."
I applied online. I interviewed at H&M (Merry Hill, England) in Jul 2026
Interview
Group interview also with individual tasks, creating an outfit with given prompts, discussing and listing tasks in the what you think is most important, giving examples in pairs about the stores values and relating it to the sales advisor job
I got an interview with 2 interviewer. Common questions and some of professional. They provided relaxed atmosphere, make me feel easy. Especially how to deal with some problems. Not too hard.
Interview questions [1]
Question 1
If you got a problem with your customer, how do you handle it?
I applied through an employee referral. The process took 2 weeks. I interviewed at H&M
Interview
It was a group interview. They asked us about fashion and what we know about H&M and it’s background. We also had a task in groups to come up with good answers to the questions given, we also had to present.