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      H&M

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      Sales Associate Interview

      Oct 3, 2010
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at H&M in Sep 2010

      Interview

      I had applied the previous year, but was rejected without an interview. I applied again online in early August at about 11pm. The very next day I got a call for a telephone interview. I was caught off-guard and had no time to really prepare and research the company. Questions included "Why do you want to work here?" "What do you know about the company?" "Tell me about your past job roles." Because I was unprepared, I panicked and got nervous. The interview didn't go smoothly. I was told that I would be contacted within a week. A week later, I received a rejection e-mail. I was so disappointed. A few days later, after thinking hard about it, I decided that I wasn't going to give up. So I responded to the rejection e-mail that I got, and very eloquently told the recruiter that I was the right person for the job. I attached my resume to the e-mail and asked professionally, without sounding desperate, for another chance. Two weeks later, my phone woke me up at 9am, and it was a recruiter. She asked to set up an interview with me the next week. I researched hard, and prepared. I went to the interview and I was interviewed by two of the nicest, most laid back people I've ever met. They asked questions similar to the telephone interview, and others including "What would you do when the store was not very busy?" "Give a time a manager gave you feedback you thought was unfair." I gave them my availability, and ended the interview on a strong note. I made sure to e-mail them thank you notes a day after. Over a week later, I got another rejection e-mail. But this time, they explained further. They thanked me, and said that my only problem was my availability. They also said that if my availability opens up, I should definitely reapply. So a few days later, I changed my class schedule (which was easy, since it was September and we were just enrolling in courses) and I e-mailed them with a new availability. They called me again to set up another meeting/interview for the following week. At the final meeting/interview, I was asked a few more questions, and was job offered, and I accepted. So long, but so worth it.

      Interview questions [2]

      Question 1

      Tell me about yourself. Don't talk about your work history yet. Just tell me about you.
      1 Answer

      Question 2

      What do you notice about our associates when you walk into the store?
      1 Answer

      Other Sales Associate Interview Reviews for H&M

      Sales Associate Interview

      Jul 23, 2026
      Anonymous Interview Candidate
      London, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&M (London, England)

      Interview

      Short and snappy. Very easy process and straightforward and very friendly. Phone call and in person interview with hiring manager. decided to decline because I had another offer at a different company.

      Interview questions [1]

      Question 1

      Tell me your greatest weakness
      Answer question

      Sales Associate Interview

      Jul 15, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at H&M

      Interview

      The interview process was straightforward. I first completed a phone interview, followed by an in-person interview. The questions focused on my work experience, personal style, and how I would fit the role overall.

      Interview questions [1]

      Question 1

      Describe inn your own words your personal style
      Answer question

      Sales Associate Interview

      Jul 15, 2026
      Anonymous Interview Candidate
      Bletchley, England
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at H&M (Bletchley, England) in Jul 2026

      Interview

      In the group interview, the people seemed very nervous and anxious throughout. We did some tasks, including answering questions that required presentation and picking clothes from the menswear for different vague scenarios.

      Interview questions [1]

      Question 1

      What fashion means to me
      Answer question

      H&M interviews FAQs

      • Sales Associate applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 321 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
      • Common stages of the interview process at H&M as a Sales Associate according to 321 Glassdoor interviews include:

        One on one interview:  28%

        Phone interview:  19%

        Background check:  12%

        Group panel interview:  11%

        Skills test:  10%

        Presentation:  7%

        Personality test:  5%

        Drug test:  4%

        IQ intelligence test:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(3152) ;
        2. Sales Advisor(3006) ;
        3. Part-time Sales Advisor(1154) ;
        4. Sales Assistant(925) ;
        5. Department Manager(921) ;
        6. Visual Merchandiser(838) ;
        7. Retail Sales Associate(590) ;
        8. Store Manager(375) ;
        9. Vendeur(282) ;
        10. Vendeuse(209) ;
        11. Sales(188) ;
        12. Customer Service Representative(172) ;
        13. Retail Sales Assistant(163) ;
        14. Manager(153) ;
        15. Sales Advisor - Full Time(150) .


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