I applied in-person. The process took 2 days. I interviewed at H&M (Shah Alam) in Sep 2022
Interview
I submitted my resume directly at the outlet I wanted to work at. After a few days, I received a phone call from the store manager. She asked me about my availability and when I can start working. Other than that, she also asked about my prior experience in retail.
Interview questions [1]
Question 1
My availability and whether I'd be able to fill in a shift whenever another sales associate couldn't make it.
Short and snappy. Very easy process and straightforward and very friendly. Phone call and in person interview with hiring manager. decided to decline because I had another offer at a different company.
The interview process was straightforward. I first completed a phone interview, followed by an in-person interview. The questions focused on my work experience, personal style, and how I would fit the role overall.
I interviewed at H&M (Bletchley, England) in Jul 2026
Interview
In the group interview, the people seemed very nervous and anxious throughout. We did some tasks, including answering questions that required presentation and picking clothes from the menswear for different vague scenarios.
Sales Associate applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 321 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Associate according to 321 Glassdoor interviews include:
One on one interview: 28%
Phone interview: 19%
Background check: 12%
Group panel interview: 11%
Skills test: 10%
Presentation: 7%
Personality test: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -